President & Chief Executive Officer, GLOBAL
Chief Operating Officer, GLOBAL
Managing Director, GLOBAL
Vice President, Growth Strategy and Business Development, GLOBAL
Managing Director - Business Development, GLOBAL
Managing Director - Solutions Delivery, GLOBAL
Shankara Rajaier (Shanks) has 30+ years’ experience in the Application software industry. He joined SVAM in 2019 from HCL America Inc., wherein, as Vice President, he led several strategic initiatives. He managed 3 joint ventures for HCL on BOT/BOA model, 2 large partnerships with IBM and CSC, and many high-value accounts like Lowe's, Ann Inc, Brightstar, Boots etc. Client Partnership, Consultative Solution Sales, Application Portfolio Transformation, and Global Services Delivery were the key focus areas in these engagements.
The JV with Jones Apparel Group (JAG), an apparel footwear fashion retailer, provided the foundation for the HCL Retail vertical. We did a complete transformation of the IT landscape - from mainframe to Open systems, from legacy applications to SAP/Manhattan WMS/ Siemens UGS PLM, and built several Microsoft based MIS solutions. The JV with COMPUTECH, an Oracle ERP boutique firm in Chicago, was the genesis of HCL Oracle practice, which is 2000+ people strong now. The JV with Deluxe corporation created EFunds, an Electronic Payment systems provider, later bought over by Fidelity.
The partnership with IBM focused on Omni channel retailing, Customer experience management, Distributed Order management using Sterling DOM & WCS, and a full stack SMB eCommerce solution. The partnership with CSC, now part of DXC, focused on Application Modernization - to transform a portfolio into On-Prem and Cloud solutions. For the high-value retail clients like Lowe’s and Ann, we executed several strategic programs – Large QA/Testing CoE, Customer MDM, Integration CoE, SAP retail, Infrastructure support, and IT Helpdesk. Prior to joining HCL, Shanks managed the operations of a software company in UAE and built 42 clients in the Middle east for an Oracle-based custom ERP solution. Prior to that, Shanks managed the Financial Systems Group for Wipro Ltd, and created partnerships with several banks in India; many banking solutions were developed here.
Shanks is married and lives in Edison, NJ. His spouse, Dr. Nirmala Shankar, is a Chemistry lecturer at Rutgers University. We have 2 daughters, both married and settled in USA. Shanks enjoys reading, travel, yoga, and mentoring, and is active in social/charity activities such as Santosh Charity, Kiva.org, Rakum School for blind, Cauvery Calling, Solar Power etc.
Director Business Development, GLOBAL
John Donato is a senior level business development executive with more than 20 years of experience within the Information Technology (IT) industry having established an extensive track record of successfully prospecting, developing, managing and sustaining productive dependable customer/client relationships. John collaborates daily with SVAM’s corporate executives, global recruiting teams, and international project staff and affiliates. He also manages SVAM’s Philadelphia office. John possesses comprehensive experience in the areas of business technology, solutions delivery, outsourcing, IT staffing and project-based support. A customer focused and visionary client relationship executive, John has demonstrated his ability to lead and manage key client relationships and has ardently worked with the SVAM team to ensure the delivery of creative cost savings and effective solutions to his customers. John’s prior professional experiences includes having served 12 years with the U.S. Department of State, and 6 years providing global security solutions to international companies. John holds a B.A. degree from the University of North Carolina, Chapel Hill NC.
President Strategic Accounts, GLOBAL
Jerry is a Strategic Business Partner of SVAM International and President of Joseph Consulting since 1994. He has been in the Consulting & Staffing Solutions Industry since 1988 serving clients throughout the United States. He has specialized in Technology, Healthcare and Real Estate sectors over the years. His experience also includes a period of time with focus in the Intelligence Community (NSA, CIA, DOD).
Jerry has an entrepreneurial spirit with strong leadership strengths managing, operating and owning companies with a high degree of character and integrity and a desire to treat others with respect and honor.
Jerry has a Bachelor’s of Science Business Administration Degree in Marketing from the University of Central Florida.
Director Business Development, GLOBAL
Dasham brings a strong mix of business, technology and excellent customer service with over a decade of experience and is currently responsible for managing SVAM’s US West Coast Operations. His duties include new business development initiatives, marketing, strategic partnerships, customer management and success.
Prior to SVAM, Dasham worked in the Product Management/Marketing group of the Flash Business Unit at EMC Corporation (now DELL EMC). By analyzing the competitive landscape, Dasham helped with brand positioning and pricing of the BU’s star product. He also recommended actionable efforts to strategize and increase future sales efforts.
Prior to EMC, Dasham worked in the Networking & Multimedia Group at Freescale Semiconductor (now NXP Semiconductor), where he led multi-cultural global design teams to improve quality and increase gross margins of various embedded technology solutions from the NMG group. Dasham helped Freescale’s customers realize significant cost savings through his initiatives and excellent support and thereby helped increase customer loyalty.
Dasham holds an MBA in Marketing & Strategy from the Tepper School of Business at Carnegie Mellon and a B.E. in Electronics & Communication from Manipal Institute of Technology.
Managing Director - Sales, USA
As the Managing Director, he is primarily responsible for strategic planning, business strategy development, market segment identification and evaluation, client negotiations, and has overall responsibility for marketing and sales. His duties also include managing a team of highly skilled professionals in the US and India all of whom are focused on maintaining the highest customer satisfaction on all accounts. Since joining SVAM in 2003, he and his team have significantly increased sales revenues making SVAM one of the fastest-growing entities on Long Island.
A customer-focused and visionary sales executive, Michael has demonstrated his ability to lead and has helped the company achieve several significant milestones including providing creative -cost savings and effective -solutions for Motorola, SonicWall, North Shore Health Systems, Federal Reserve Bank of New York, and Deutche Bank. Michael has been a key driver in the setup of SVAM's proprietary CorrectShore® model to serve it’s US-based customers. With development centers in New York, New Delhi, India and Victoria, Mexico, SVAM can offer clients’ cost-effective solutions through a blend of engagement models.
Michael's leadership and passion have become hallmarks of his tenure at SVAM, and Michael has infused SVAM with his own brand of energetic leadership, vision, and spirit over the years. He also serves as a leadership coach and mentor to high-potential associates in SVAM's Mentoring Program. Before joining SVAM, Michael spent over a decade working in the Training and Professional Development Industry with both ExecuTrain an IDG Communications and Dale Carnegie Training. He also serves on the Board of Directors for Big Brother Big Sister.
Managing Director - Public Sector, USA
Yesica Heredia Guerrero
Managing Director, MEXICO
Yesica Heredia is a visionary professional with more than 10 years of experience in the IT industry. She has led different areas such as Accounting, Human Resources and Business development throughout her career in which she has developed significant changes for SVAM Mexico, been the most important achievement the organization and development of the administrative area of the Company.
She became the youngest Managing Director in the history of SVAM Mexico due to her leadership, ability to motivate a workforce, strategic planning, negotiation, strong financial background and her commitment to the growth of the Company.
Since 2017, she has been involved on the general operation of the Mexico office, leading the administration of all the resources, growing key business accounts and supporting the office to achieve significant milestones. She also has been participating on the recruitment for USA office of Mexican engineers for several years Prior to joining SVAM International, Yesica was a Tax Consulting Manager at a recognized Firm of Accountants where she was in charge of providing strategic tax solutions, financial analysis and internal audits. She also became the first associate manager of the firm at age of 23.
She has a bachelor’s degree in Accounting from Universidad Autonoma de Tamaulipas and a master’s degree in Business Administration from IT University of Mexico City.
Fernando Castaneda Flores
Director - Engineering, MEXICO
Fernando Castaneda Flores is a self-motivated and proactive professional with 15+ years of experience in Information Technology with activities such as Infrastructure Management, Quality Assurance and Project Management. As a Quality Manager, Fernando participated and coordinated the implementation of the maturity processes from MoProSoft (Software Process Model) in Mexico office.
Fernando's main responsibility is the direction of the engineering area, who oversees all delivery out of the solutions center in Mexico ensuring the quality of processes and projects. In addition, he is the second level of escalation for all IT infrastructure (USA & Mexico) related operations. Fernando has been pioneer and key person helping on improvement strategies to optimize SVAM's productivity and profitability since 2009 when operations started in Victoria, Mexico.
Prior to joining SVAM International, Fernando Castaneda Flores served as a technical specialist and team leader in the IT sector with reliable results for troubleshooting related to server administration, virtualization and network security.
He holds a bachelor’s degree in Computer Science Engineering from Universidad Autonoma de Tamaulipas and a master’s degree in Engineering specialized on Information Technologies from Universidad Politecnica de Victoria.
Business Development Director, MEXICO
Mario Loyola has more than 23 years of experience in the field of Information Technology including 12 years on Government Sector IT, he had work in the areas of consulting, application development, database administration and support while maintaining customer satisfaction and compliance of the requirements.
Within his professional career he has developed as an IT and development consultant for the Government of the State of Tamaulipas, Development and support in the Manufacturing industry with Motorola. In addition to leading projects in companies specialized in software solutions such as Sofftek and Patni.
He joined SVAM in 2010 and has since held key positions for the organization starting as a Database Consultant, Project Leader, Technical Sales Manager, Business Development Director for the public sector. He currently serves as Business Development Director. Their participation has been invaluable in the development of the company's key solutions such as the Electronic Invoice System Yo Facturo and the Kiosk for Civil Records Solution, also he has bring key accounts for the company such as Transpais, GranD Retail Store , ZF TRW and Tamaulipas State Government, besides helping positioning the Company in Mexico.
He has a bachelor’s degree in Administrative Computer Science from the Universidad Autonoma de Tamaulipas and a specialization for Internet focused on business diploma at the same university.